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  • What to do if you are taken off the train

    There are some rules of behavior in situations when you are taken off the train:

    1. Make sure that the train head or the train conductor made a note in the travel document that your trip has been interrupted.

    2. After getting off the train go to the ticket office and return the ticket. For that, you must have a passport or other identification document with you.

    3. After the cost has been recalculated, the funds will be returned to you in the same way as you paid for this ticket.